Privacy Policy

Welcome to GebetaLink ("we","our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

A. Personal Data for Restaurant Admins & Staff:

When you register a restaurant or are added as a staff member, we collect personally identifiable information, such as your name, email address, and restaurant affiliation.

B. Payment Data:

To process subscription payments, we may collect data related to your payment instrument through our payment processor (Chapa). We do not store your full payment card numbers on our servers. To receive payments from customers, you may be required to provide your own Chapa merchant details, which are stored securely.

C. Usage Data:

We automatically collect information when you access and use the platform, such as your IP address, browser type, operating system, and actions you take within the application (e.g., creating a menu item, processing an order).

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Process payments and subscription renewals.
• Provide customer support and respond to your inquiries.
• Monitor and analyze usage and trends to improve the platform.
• Notify you of updates, offers, and other important information.
• Prevent fraudulent transactions and enhance security.

3. Disclosure of Your Information

We do not share your personal information with third parties except in the following situations:

• With Your Consent: We may share your information with your consent.
• To Service Providers: We may share your information with third-party vendors that perform services for us (e.g., payment processing with Chapa, email delivery with Brevo).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Your Rights

You have the right to review, change, or terminate your account at any time. You can review or change the information in your account by logging into your account settings.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: gebetalink@gmail.com